About MailmanLists, what it does, and how.
Located in Australia, MailmanLists has been hosting GNU Mailman since 2008 and now has servers in Europe and USA in addition to Australia. As an Associate member of the Free Software Foundation since July 2015, MailmanLists is contributing financially each month to the GNU Mailman project.
MailmanLists' day-to-day operations involve server maintenance and assisting list-owners with administering their lists, so please feel free to contact us with any questions.
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Mailman is free software for managing email discussion and e-newsletter lists. Mailman is integrated with the web, making it easy for users to manage their accounts and for list owners to administer their lists. Mailman supports built-in archiving, automatic bounce processing, content filtering, digest delivery, spam filters, and more.
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MailmanLists complies with the Australian Government's privacy laws and data protection regulations. Your information, or that of your list subscribers, will not be passed on to anyone – unless required by law such as a court order or a goverment agency with legal authorithisation. For customers who choose to have their lists hosted in the United States or the United Kingdom, please note that those countries do not have data protection laws equivalent to those in force in the European Union or Australia.
The information about you that MailmanLists keep is the name and email address (and the name of your organisation if you gave it) that you used to create your account with. This information is used to send you statements, and information regarding your list(s).
Your subscriber's email addresses are your business. MailmanLists will not share them, and will only access your list if you ask for support on a technical issue. It is strongly recommended that you leave your list set to only allow subscriber's addresses to be viewed by the list's administrator.
By default, emails that are posted by your subscribers get archived. In your list's administration section you can turn archiving off, or restrict access to subscribers only.
Please be aware that all email is susceptable to being intercepted and is inherently insecure.
MailmanLists applies HTTPS to secure information transmitted over its website. No credit card information is handled by MailmanLists as payments are processed securely via PayPal's website.
Mailman logs the ID number of messages posted to lists, when it was posted, and the email address of the sender. It also logs bounces and errors. These log files are necessary for trouble-shooting. They are over-written every 72 hours.
We don't use any tracking utilities such as Google Analytics. We do keep server logs which record which pages on the MailmanLists website were visited, and when; from where (your anonymised IP address*); and the type of browser you used.
*To comply with German privacy laws, MailmanLists servers anonymise logged IP addresses by replacing the last octet with a zero - leaving the IP address in the format like so: 123.456.789.0
In short, if within 14 days of testing your new list you find that GNU Mailman, or the service that MailmanLists provides, doesn't meet your requirements (for any reason) your payment will be refunded - no questions asked. Please note the emphasis on "testing your new list". This means that sending hundreds of emails does not qualify as "testing".
Please contact us for refunds. We refund through PayPal.
Regular lists – eg. email@example.com
The quick and easy option – you simply choose a name for your list and one of our domains.
Pro lists use your domain – eg. firstname.lastname@example.org
Pro lists need DNS records added at your end. Generally this is done through an account management panel on your webhosting company's website. Learn more in How to add DNS records for a Pro list. When ordering a Pro list you can chose which country you would like your list hosted in:
See also: How to order a list.
MailmanLists now has servers in data centres in Luxembourg, Singapore, and the United States: as well as Australia.
If you're ordering a Pro list, you can choose which city/country you want your list hosted in.
Close to home is always nice, but if you choose somewhere further afield you won't experience any noticable lag.
For those ordering Regular lists, our domains are located as follows:
MailmanLists' Service Level Agreement (SLA) is straight-forward and written in plain English.
Nobody likes spam, so it is a condition of use that mailing lists hosted at MailmanLists not be used for sending unsolicited emails. If we receive a complaint, your list will be suspended and you will have to convince us that you are not sending unsolicited email. Only when we are convinced, will we reactivate your list. Lists suspended for sending unsolicited emails are not refunded.