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Terms and conditions of use

In having your mailing-list hosted by MailmanLists you agree to:


Declined orders

MailmanLists reserve the right to decline any order. We will decline your order if, in our opinion, it appears that the intent is to send unsolicited emails. In the event an order is declined, payment is refunded in full via PayPal. Additionally, the buyer is informed of MailmanLists' decision by email. In the event the buyer repeats the order, the payment is refunded however the PayPal reversal fee is deducted.


Refunds

If within 14 days of testing your new list you find that your new list (or our service) doesn't meet your requirements (for any reason), or you've simply changed your mind, your payment will be refunded – no questions asked. Please note that sending hundreds of emails doesn't reasonably qualify as testing. Please contact us for refunds. We refund through PayPal.


Payment processing

Payments are handled by PayPal and can be made with Visa, Mastercard, or your PayPal account. All lists, no matter which country they are being hosted in, require payment in US dollars. We do not collect VAT or GST. This is stated on the receipts sent to you after payment.


Reminder notices and list closures

Automated reminder notices are emailed to list owners when the list is 30 days away from expiry. Follow-up reminders are sent again 7 days before expiry, then on the day, and finally one week after expiry date at which point the list is suspended. Suspended lists are kept for 30 days, then removed completely.

List owners can renew (and thereby reactivate) suspended lists during that 30 days via their Account.


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